Contacting Support

Motion.page offers several avenues for users seeking support, ensuring assistance is readily available for any queries or issues:

Official Channel via Intercom System:

• The primary and recommended method for contacting support is through the Intercom system on the Motion.page website.
• This can be accessed by clicking on the icon located in the bottom right corner of our website.
• This channel is preferred for its confidentiality, which is particularly important when sharing sensitive information like temporary login credentials for troubleshooting purposes.

Facebook Group:

• The Motion.page Facebook group serves as an additional platform for official support.
• It's also a community hub where other users can offer their insights and solutions.
• This option is especially useful during weekends or off-hours when official support may not be available.

Community Page:

• Support is also provided on the Motion.page community page.
• Similar to the Facebook group, this platform allows for interaction with both the official support team and other community members, fostering a collaborative environment for resolving issues and sharing knowledge.

Each of these support channels caters to different needs and preferences, offering a comprehensive support system to Motion.page users. Whether it's direct assistance from the official team or collaborative problem-solving with fellow users, these resources ensure users have access to the help they need.